.@stripe can’t believe a company like this has a number that does not work when being charged on bank statement
So sorry for the confusion here! This is a known issue—some American Express cardholders may see Stripe listed instead of the business name for the first 48 hours after the charge was created: https://support.stripe.com/questions/stripe-showing-as-a-merchant-on-american-express-bank-statement …
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Oh ok. So now let’s bring
@AmericanExpress into the conversation because that merchant was blocked. And my question still remains why you list Stripe’s address and website in the statement but your phone number does not work? -
While we're happy to hop on the phone with Stripe users via http://support.stripe.com/contact , we aren't able to offer phone support to everyone at this time.
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