.@stripe can’t believe a company like this has a number that does not work when being charged on bank statement
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Replying to @ad_web
Happy to take a look! Mind sharing more details about what's going on?https://twitter.com/messages/compose?recipient_id=102812444 …
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Replying to @stripe
Sure. I got charged for something I did not authorized. Used your online lookup tool and I was not able to find out the merchant. And the phone number you list on the transaction does not work.pic.twitter.com/vATzvqQ0QU
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Replying to @ad_web
You can lookup what business charged your card here: https://support.stripe.com/charge-lookup You can also DM us more details and we can take a look.https://twitter.com/messages/compose?recipient_id=102812444 …
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Replying to @stripe
I had already done that lookup with no success. This is why I decided to each out publicly with my bad experience
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Replying to @ad_web
Would you mind sending us a DM so we can go into a bit more detail on this?https://twitter.com/messages/compose?recipient_id=102812444 …
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Replying to @stripe
Would you mind sharing a phone number publicly where anybody can call with problems with you merchants?
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We offer phone support (to our users) via https://support.stripe.com/contact . We're sorry that you're having trouble identifying the business that's charged you, but we are happy to help—we'll just need you to send us some more details via DM so that we can investigate.https://twitter.com/messages/compose?recipient_id=102812444 …
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