.@stripe can’t believe a company like this has a number that does not work when being charged on bank statement
Would you mind sending us a DM so we can go into a bit more detail on this?https://twitter.com/messages/compose?recipient_id=102812444 …
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How can a user of Stripe, be able to attempt several times to charge (because it has been blocked by the credit card), bypass the block, appear on the card statement as http://Stripe.com and then show as the blocked merchant once the charge was posted??
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So sorry for the confusion here! This is a known issue—some American Express cardholders may see Stripe listed instead of the business name for the first 48 hours after the charge was created: https://support.stripe.com/questions/stripe-showing-as-a-merchant-on-american-express-bank-statement …
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Would you mind sharing a phone number publicly where anybody can call with problems with you merchants?
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We offer phone support (to our users) via https://support.stripe.com/contact . We're sorry that you're having trouble identifying the business that's charged you, but we are happy to help—we'll just need you to send us some more details via DM so that we can investigate.https://twitter.com/messages/compose?recipient_id=102812444 …
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I got a response via email from stripe saying the merchant was LinkedIn with a Comcast email to contact them. Then today the charge was posted, turns out it is from a merchant I currently have a dispute and a block on Amex.
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