1. Send an email to @stripe reporting a bug.
2. Get an autoreply asking me to confirm that the email really came from me (good!).
3. Stripe website asks me to log into my account.
4. My account has a different email address from the one I emailed from.
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5.
@stripe sends me on an infinite loop of "please check you logged into the right account". 6. I wonder why I needed to log in anyway. Confirming support requests is great, but (a) this wasn't a support request, and (b) surely people with multiple email addresses is common? 2/21 reply 2 retweets 5 likesShow this thread -
To make it more aggravating, the infinite loop of "please check you logged into the right account" included being SMSed 6-digit PINs which the
@stripe website told me were incorrect. I guess because I was not successfully logging into the account I wasn't trying to log into...?3 replies 2 retweets 3 likesShow this thread
Sorry to hear that you haven't had a good experience when reaching out to us—mind sharing your details via DM and we can take a closer look?https://twitter.com/messages/compose?recipient_id=102812444 …
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