@stripe guys this website http://www.slides.ai is taking money every month from my card. I cannot find in their website to cancel subscription. nor they reply to my emails. They are using stripe, can you do something to cancel my subscription and take action against them.
We actually can't confirm whether or not this business is using Stripe. Regardless, the process of filing a dispute with your bank should help you get the subscription cancelled while also encouraging the business to resolve these issues amicably.
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this is from your database, they are using
@stripe. bank said they need to block my card else stripe can simply cancel this subscription. Why you guys dont want to help and lock down business who is ripping of customers?pic.twitter.com/tpozCJm4Mr
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We appreciate you bringing this to our attention. We can't intervene to refund individual charges, and so you will need to request that your bank dispute the charge from their side (this should be possible without affecting your ability to use your card elsewhere).
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