@stripe hey, I am currently in Portugal but I ordered something from Danessa Myricks Beauty to be shipped in my USA address but they can't find my order and I never received a confirmation yet I was charged for it. Please respond asap.
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Replying to @uwdntknwanythn
Sorry about the trouble you're having! You can use our Charge Lookup tool (https://support.stripe.com/charge-lookup ) to confirm if the charge was made by this company. If that is the case, we'd recommend reaching back out to them so that they can have another look for your order.
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Replying to @stripe
I did as you asked and I saved the screen shot of the charge found but how come I can't find it on my stripe account and neither can the merchant on their end. All that's left is for you to refund me.
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Replying to @uwdntknwanythn
Mind sending us a DM with the details of the charge?https://twitter.com/messages/compose?recipient_id=102812444 …
6:41 AM - 11 Jun 2019
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