@stripe Your support really sucks. Took over a day for someone to get back to me and their first words were, "I don't really know how to do upgrade/downgrades..." The topic of my question. Then no survey afterwards for me to tell you that your support did absolutely nothing.
Really sorry to hear that—mind sharing more details via DM and we can take a look?https://twitter.com/messages/compose?recipient_id=102812444 …