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Stripe
Stripe
Stripe
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@stripe

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StripeVerified account

@stripe

Stripe is a global technology company that builds economic infrastructure for the internet. Status updates at @stripestatus.

San Francisco, CA
stripe.com
Joined January 2010

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    1. Sarah Palmer‏ @Petita_sp 20 Mar 2019
      • Report Tweet
      • Report NetzDG Violation

      @Barclays you are holding a payment that was meant for charity as part of a GoFundMe campaign that was sent to a closed account in error. Even though we have provided proof that you have received the payment from the sender, you refuse to investigate.

      3 replies 0 retweets 0 likes
      Show this thread
    2. Barclays UK Help‏Verified account @BarclaysUKHelp 20 Mar 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @Petita_sp

      Please understand, it’s not that we don’t want to help, it’s a case of the sender needs to contact their bank to trace that. Jay 2/2

      2 replies 0 retweets 0 likes
    3. Sarah Palmer‏ @Petita_sp 20 Mar 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @BarclaysUKHelp

      You havent even tried to look. You are just saying you can’t. Please provide proof that this payment hasnt reached you. You are required my law to provide this

      1 reply 0 retweets 0 likes
    4. Barclays UK Help‏Verified account @BarclaysUKHelp 20 Mar 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @Petita_sp

      Has the sender raised this with their bank at all? Their bank should be able to send a formal request through to us requesting the funds back. If they're held with us still, we'd then be able to follow the internal process of returning the funds. Rachel

      1 reply 0 retweets 0 likes
    5. Sarah Palmer‏ @Petita_sp 20 Mar 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @BarclaysUKHelp

      All I have from the sender is details for the transactions shown as successful with all number references. They are refusing to do anything more and so are you. Its like being between 2 arguing children. Meanwhile, the dog still needs the op

      1 reply 0 retweets 0 likes
    6. Barclays UK Help‏Verified account @BarclaysUKHelp 20 Mar 2019
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      • Report NetzDG Violation
      Replying to @Petita_sp

      I’m truly sorry about this Sarah, we would need to receive a formal request from the sending bank so that we can initiate the investigation to send the funds back. Brogan

      1 reply 0 retweets 0 likes
    7. Sarah Palmer‏ @Petita_sp 20 Mar 2019
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      • Report NetzDG Violation
      Replying to @BarclaysUKHelp

      @stripe have you seen this? You are also refusing to take action to ask the sending bank you use to perform a formal trace and request the funds back from Barclays. Shame on you both.

      2 replies 0 retweets 0 likes
      Stripe‏Verified account @stripe 20 Mar 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @Petita_sp

      Would you mind sending us the details of the payment via DM so we can take a look?https://twitter.com/messages/compose?recipient_id=102812444 …

      7:19 AM - 20 Mar 2019
      0 replies 0 retweets 0 likes

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