@stripe we are very upset when there was a fraudulent charge to our account and we refunded the money. We got charged with fees:(
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Replying to @NevutILS
Sorry to hear that you were hit with a fraudulent charge—there are no fees to refund a charge, but the original charge fees aren't returned. Setting up Rules on Radar and enabling dynamic authentication provide an additional layer of protection: https://stripe.com/docs/payments/dynamic-3ds ….
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Replying to @stripe
That is what is upsetting. The original fees that have nothing to do with us get us in trouble that we need to pay.
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Replying to @NevutILS
Feel free to reach out to us via DM with more details and we can take a look.https://twitter.com/messages/compose?recipient_id=102812444 …
3:18 AM - 18 Mar 2019
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