Had my first Stripe dispute today...
User had bought my course twice, by accident with two different emails. So I refunded them immediately (in Feb).
Today they submit a dispute using the other email.

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Replying to @bentossell
Sorry to hear that!
Sounds like you should be able to get them to withdraw the dispute. Either way, you should submit evidence to show that you've already refunded them. You'll find advice in our docs (https://stripe.com/docs/disputes#responding-to-a-dispute …), but happy to help here too if you have questions!1 reply 0 retweets 6 likes -
Replying to @stripe
appreciate it! I've submitted all my evidence and emailed them to withdraw it. thanks
1 reply 0 retweets 1 like
Replying to @bentossell
Great to hear—if any questions come up in the meantime, feel free to reach out to us at https://support.stripe.com/contact
9:50 PM - 7 Mar 2019
0 replies
0 retweets
2 likes
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