The fine print really does matter when it comes to disputes, unfortunately. We go into some more detail about this in our docs (https://stripe.com/docs/disputes#what-to-submit …). Please feel free to send us some detail about the charge via https://support.stripe.com/contact and we'll be happy to take a look.
Sorry that you've been hit with a dispute! You should submit as detailed evidence as possible, indicating that your pricing is seasonal, and that this was visible to your customer at the time of purchase.
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