@stripe Yesterday a customer bought 2 items from us rather than 1. By mistake. Yet your customer support insist that I pay charges on the full transaction even though I have refunded them half. Not a small amount since the item was priced at £12,625! How can you justify this?
Really sorry about this—we're taking a look now and will follow up with you by email shortly.
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Thank you. I have been in touch with your team, but response is not +'ve. I am therefore paying for £10,000 of refunded transactions this month.
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You should have received another email from us in the last few minutes.
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