Hi there, we'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They're the best team that can help get this resolved for you!
@TeamYouTube Hi, I paid to download The Crucible but when I press play a message appears saying “Sorry, there was an error licensing this video”. Same thing with all my other paid-for films. Can you help?
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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