My @stitchfix clothes keep shrinking after first wash. I’m following the label instructions. Wtf is going on? None of my other clothes do this.
We're disappointed to hear this and know how frustrating this must be. Please DM us the email address on your account, and let us know which items have shrunk. We'd love to look into a solution for you!
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I already emailed through your website and canceled my automatic shipments. I got a refund and a $20 credit, but seriously? Your clothes are too expensive to be so shoddy.
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We appreciate you reaching out to our Client Experience Team, and providing this feedback for us. If you change your mind in the future, we'd love another chance to work with you and help make things right!
End of conversation
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