Major fail @stitchfix !!!! My first "fix" and you sent me someone else's box! And only offered to waive my "styling fee"? #overstitchfix
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Replying to @missbuffyh
Oh no, Buffy! Would you kindly send us your email address in a DM? We would love to help make this right.
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Replying to @stitchfix
I would kindly send you my email address in a DM if I could send you a DM, but because you don't follow me, I can't send you a DM.
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Replying to @missbuffyh
Our apologies! We've followed you so you should now be able to send us a DM. Looking forward to hearing from you!
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Replying to @missbuffyh
We apologize for the delay, Buffy. Please keep an eye on your inbox for a follow up message from our team.
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Replying to @stitchfix
Wellllllllllll,
@stitchfix glad I'm not holding my breath. So. Over. Crappy. Customer. Service.1 reply 0 retweets 0 likes -
Replying to @missbuffyh
Hi Buffy - we do see that our team has reached out. Please be sure to check your spam folder if you're unable to locate the email.
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Replying to @stitchfix
It was in my spam box. Does your company not believe in speaking to someone directly? It must be a lost art. And waiving my styling fee?
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We understand your frustration, Buffy, and look forward to better meeting your needs moving forward. We hope you find a few pieces you love!
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