@stitchfix Where did my Credit balance go?!?! @TMobile You need to stop pairing with companies that can't play by the rules.
Thanks for reaching out to us, Dave. Would you mind sending us your email address in a DM? We're happy to look into this further for you.
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I've already been in communication through email. The explanation was given, but it still isn't right how it was handled.
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We understand the offer could've been more clear on how credit could be used, Dave, and we look forward to improving future promotions.
End of conversation
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