We're so sorry to hear that, Kristy. We do see one of our agents has been in contact and was able to help make this right!
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
We're so sorry to hear that, Kristy. We do see one of our agents has been in contact and was able to help make this right!