@stitchfix please clarify: every stitch "fix" is $20 even if you don't keep anything? That's not what your commercial said???
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Replying to @bonnie_bern
@mrsbbd_Bonnie Yes, that is correct. If you do purchase an item, the fee is then applied towards your purchase in that shipment.
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Replying to @stitchfix
@stitchfix so every shipment even if clothes do not fit i must pay? That's bad business!1 reply 0 retweets 0 likes -
Replying to @bonnie_bern
@mrsbbd_Bonnie If an item ever does not fit, we do look into size exchanges for no additional charge!
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Replying to @stitchfix
@stitchfix only look into but no refund? Again, bad business and will not recommend!1 reply 0 retweets 0 likes
Replying to @bonnie_bern
@mrsbbd_Bonnie Our Client Experience Team can further assist with your request. They can be reached at hello@stitchfix.com.
9:16 AM - 26 Apr 2016
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