Referred my sis to @stitchfix Her 1st hand-selected order included a DIRTY sweater. Quality starting to suffer w/ growth? @InStyle @Forbes
@DurenWendy Oh no! Please have her reach out to hello@stitchfix.com, so our Client Experience team can help look further into this.
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@stitchfix she did but she was simply asked if you could resend a clean version. I thought she'd at least get a credit to try again... -
@DurenWendy We're sorry for her frustration, & pls know that our team is here to work w/ each client until she is 100% satisfied!
End of conversation
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