@stitchfix I'm having trouble getting help w/ an order. Says it was delivered but I never rec'd it.Have emailed twice w/ no response. Help?!
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Replying to @stephanywrites
@stephanywrites Hi Stephany! Sorry to hear that! Our customer service team takes 24-48 hours to respond, so you should hear back soon!1 reply 0 retweets 0 likes -
Replying to @stitchfix
@stitchfix I'm just concerned because my box is due back today and I don't want to get charged for the whole order. I emailed on Friday...1 reply 0 retweets 0 likes -
Replying to @stephanywrites
@stephanywrites if you have a ticket open you won't be charged, so no worries there!1 reply 0 retweets 0 likes -
Replying to @stitchfix
@stitchfix Oh, ok. That is good news then. Hopefully, I'll hear back from someone soon. Thank you!1 reply 0 retweets 0 likes
Replying to @stephanywrites
@stephanywrites you're welcome!! XOXO
11:28 AM - 23 Sep 2013
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