@stitchfix I got charged $20 when I haven't used the website in months, how do I stop the payments and get refunded
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Replying to @MissxElizabeth
Our Client Experience team can help out! Have you had a chance to connect with us through the Help Center yet? You can also email us directly at hello@stitchfix.com.
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Replying to @stitchfix
The money came out of my account on the 25th, and I've yet to get my refund.
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Replying to @MissxElizabeth
Refunds can take 3 to 5 business days to reflect on your billing statement. If you'd like to DM us your email we'd be happy to double check the refund was initiated! https://twitter.com/messages/compose?recipient_id=338395294 …
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Replying to @MissxElizabeth
So sorry about that-you should be all set to DM us now!
3:01 PM - 30 Apr 2020
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