Thank you girl - I finally got to them and we are dealing with it


We are both canceling our accounts @stitchfix because of it. I really loved their service but the way they handle cancellations and refunds and membership renewal is completely uncoolhttps://twitter.com/Edenza/status/1238538408768819206 …
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Replying to @frangeladuo
We truly apologize for the negative experience this has caused, and are glad to see our Client Experience Team was able to assist you! We hope to have the chance to style you again, and help make things right in the future.
2 replies 0 retweets 1 like -
Replying to @stitchfix
So, if you just sent reminders and fix whatever that flub is in the settings and make it easy to contact you - this wouldn’t happen on twitter
1 reply 0 retweets 0 likes
Replying to @frangeladuo
We appreciate you sharing this feedback with us, and we'll be sure to pass it along to our team!
12:08 PM - 13 Mar 2020
0 replies
0 retweets
1 like
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