@stitchfix I wanted to exchange an item that came in my last box. I already checked out. The instructions to exchange on your FAQ site aren’t accurate to what I see. Can you help me?
The option to request exchanges will only be available to you during your online checkout. Not to worry! Our Client Experience Team can still help check on this for you. Please contact them by visiting our Help Center: https://support.stitchfix.com/hc/en-us
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Still haven’t heard anything back. I would hate to have to contemplate cancelling my service just because I couldn’t exchange a pair of pants for a different size. Outside of this frustrating experience the service had been great...
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We're here to help, no need to cancel! A member of our team has followed up to your email, but please let us know if we can help with any additional questions!
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