Being unable to confirm whether a price match can be accommodated until an order is placed is frankly terrible customer service. Why are you forcing me to go through the hassle of a return just because your policy is incredibly unfriendly and not-customer friendly? @stitchfix
We appreciate your feedback, Erinn! Our Direct Order option is new to our service, so we'll be sure to pass this along while we learn about how we can better service you with our new shop option. If we can help with anything, please don't hesitate to DM us your email address. https://twitter.com/messages/compose?recipient_id=338395294 …