The customer service response time to emails submitted through your electronic system @stitchfix is TOO LONG. Have to return the box in 3 days but takes 3 days to get a reply! Stylists must not check style notes. I said no black items and I got a black dress.
We're so sorry for the delay in our response time, Eliza! We're working hard to get back to each client as quickly as possible, but we'd be happy to help out here in the meantime. So that we can get this resolved, could you kindly send us a DM with your email address included?