I always thought they used some kind of algorithm based on your profile and someone just grabbed some items from a warehouse 2 send 2 u.
Replying to @BooksCEO
We want to reassure you that there is a human Stylist selecting each piece that goes in a Fix. We're sorry to hear this has been your experience, and are always available to chat more about how we can turn things around!
9:29 AM - 20 Nov 2019
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