.@stitchfix I have sent 2 messages on your website over the past two days regarding a shipping issue and I've received no replies. In fact, I see a lot of complaints on Twitter that you do not respond to messages. This does not bode well for me continuing with your service.
Hey there! We sincerely apologize for the delayed response as we are currently experiencing a higher volume of inquiries than normal. We'd love to help you out, do you mind shooting us a DM with your email address and summary of what's going on?