@stitchfix boy did you fall from grace. Had a great experience with you and tried to place another order. And since then it has been a nightmare.
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Replying to @lornagrl
Oh no- we'd love to look into this for you, Lorna! If you're up to chatting, please send us a PM with your email address. We're happy to help!
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Replying to @stitchfix
Whoa! Are you late on that response. Your customer service team did an excellent job obliterating any chance you had to make it right.
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Replying to @lornagrl @stitchfix
It’s called “nurture” happy customers. Not tick them off.
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Replying to @lornagrl
We're so sorry again & completely understand your frustration, Lorna! If you change your mind, we'd love another chance to work with you & help make things right.
12:31 PM - 23 Aug 2019
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