@stitchfix boy did you fall from grace. Had a great experience with you and tried to place another order. And since then it has been a nightmare.
Oh no- we'd love to look into this for you, Lorna! If you're up to chatting, please send us a PM with your email address. We're happy to help!
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Whoa! Are you late on that response. Your customer service team did an excellent job obliterating any chance you had to make it right.
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It’s called “nurture” happy customers. Not tick them off.
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