@stitchfix really mishandled customer service for my wife and it has really made me iffy on keeping my own subscription
We appreciate you letting us know & are sorry to hear this was your wife's experience! We'd be happy to help explain our styling fee policy further & get her account reactivated. If she's open to this, please DM us her email address.
-
-
@TrunkClub just got two new customers. I didn't appreciate being coaxed into a DM just to reiterate that you weren't going to fix anything for me -
We're sorry to see you go! If you change your mind, we'd love the chance to style you both again.
- 1 more reply
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.