@stitchfix I received a damaged item and I don’t want a replacement but something else sent for the same price point, bc I plan to keep the entire order but I don’t want you all to Exchange the same item bc Based on quality & packaging it’s still going to come to me the same way.
Oh no-we're sorry to hear one of your pieces arrived in less than perfect condition! While we're unable to send out exchanges for completely different styles, we'd be happy to help look into a solution for you. Could you please DM us your email address?