Hey @stitchfix, I have a friend who I referred to stitch fix who had a less than pleasant experience and isn't able to get her styling fee refunded even though she returned all the items. I'm hoping there's someone on your team who can make this situation a little less awkward!
We're sorry to hear that your friend's first Fix missed the mark, Dorit. Would you kindly have her reach out to our team at hello@stitchfix.com and reference this post? We'd love to look into this further!