Oh no-we'd be happy to help look further into this for you! When you get the chance, please DM us your email address.
We appreciate your patience and we would be happy to help you get this straightened out. Can you please DM us your email?
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We appreciate you letting us know. If you have any additional questions or concerns, please don't hesitate to send us your email address and we'd be happy to assist you further!
End of conversation
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