When your @stitchfix sucks immediately after you get the style pass. 
This isn't the experience we want for you, Tara, and we would love to touch base with you. Would you please send us the email address associated with your account in a DM?
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This isn't the experience we want for you, Tara, and we would love to touch base with you. Would you please send us the email address associated with your account in a DM?