Hey @stitchfix — I sent a customer service email a few days ago and have not receive any useful information. How can I get good, fast info about my absent package?
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Now I have another email with a vague promise that says nothing - no dates of delivery or offers to make this good.
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Replying to @Gayle_Brown
Our apologies for the delay with your Fix, Gayle. Our Client Experience Team is trying to locate your shipment and we'll follow up with you as soon as we have more information!
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Replying to @stitchfix
How long will that take? Perhaps it just never shipped!
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Replying to @Gayle_Brown
We're sorry for the delay, Gayle! We see that our Client Experience Team was able to follow up with you in regards to your Fix. Let us know if there's anything else we can assist you with-we're here to help!
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We're sorry to hear that! Please follow up to the email if you have any additional questions, we're happy to help!
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