Hey @stitchfix — I sent a customer service email a few days ago and have not receive any useful information. How can I get good, fast info about my absent package?
Our apologies for the delay with your Fix, Gayle. Our Client Experience Team is trying to locate your shipment and we'll follow up with you as soon as we have more information!
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How long will that take? Perhaps it just never shipped!
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We're sorry for the delay, Gayle! We see that our Client Experience Team was able to follow up with you in regards to your Fix. Let us know if there's anything else we can assist you with-we're here to help!
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