@stitchfix I am amazed that you don’t have any phone number for customers to contact you. Purchased a gift card for my daughter, got an error 505 after submitting payment, but the $150 was debited from my bank. She has not gotten the gift and I never got confirmation email. 

We're sorry for the delay, Victoria! We do our best to respond to all inquiries in under 24hrs & appreciate your patience. We see that a member of our team was able to get this charge refunded for you. If there's anything else we can assist you with, please let us know!