@stitchfix Super disappointed with my experience. My first box was terrible, I talked to customer service to see if I could get a replacement. They told me they would "waive the styling fee" for the next box, but never informed me that I was forfeiting my $20 from the first box.
Hey Ashlie - Typically the $20 styling fee isn't refunded or rolled over to your next Fix, but we're sorry that wasn't clear. Keep an eye out for a follow up email from our team soon!