I feel so terrible for my mom right now. Today her 50th Birthday @stitchfix (fix #18) arrived in the mail today and she didn’t get a single thing she asked for. She got a new stylist too, she’s ALWAYS had Jaclyn. She was so excited and now she’s so upset. 

Oh, no! We're sorry to hear this! Can you kindly have her reach out to us at hello@stitchfix.com? We'd love to chat more about how we can turn things around.
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I’ll let her know
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