@TeamYouTube, is it possible to create a profile on YouTube kids?
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Replying to @stezers
Thanks for reaching out! Here's our Help Center article which should help you with more info on content for YouTube Kids: https://goo.gl/UfaL09
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Replying to @TeamYouTube
It states "in certain countries you can create a profile" do you k ow what countries these are, I am from the UK?
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Replying to @stezers
Yes, YouTube kids is available in United Kingdom. You can follow these steps to create a YouTube Kids profile: https://goo.gl/VNjxbe
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Replying to @TeamYouTube
"Open the YouTube Kids app and a dialog box asking the parent to create a profile will appear. This doesn't happen when I open the app, also the "dialog Picker" does not show
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Replying to @stezers
That's odd. Try these steps: delete the app > restart your device > reinstall the app. Let us know if it's still not working!
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Replying to @stezers
Thanks for the details. Could you share a screenshot of the page that you see when you open the YouTube Kids app? That will help us investigate better!
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Replying to @TeamYouTube
I've done a screen recordingpic.twitter.com/AIrtSySWTw
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Replying to @stezers
Thanks for the screen recording. Try clearing your browser's cache and cookies. Go to: Setting > Apps > YouTube Kids app > Clear data. Let us know if that works!
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I've done another screen recording of me going through the whole setup and still nothing, just to say I have the same app installed on 4 devices and they are all the samepic.twitter.com/fSQbO0Ktr7
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