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  1. 31. sij

    Delighted to welcome back John Ashworth to the next HFS roundtable next week at the Ritz which features , , , Miriam Deasy & from HFS PLUS and Jan Philipp Thomsen from Celonis #…

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  2. 21. sij

    Awesome HFS rountable today. Many thanks to all that attended! Led by with . Supported by and with guest speech by Brian Klochkoff

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  3. 18. sij

    Delighted that Derk Weinheimer, VP Transformation & Innovation, IHG will be joining us on Tuesday on Tuesday for the roundtable in NYC

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  4. 13. sij

    Delighted that Yatima Yadav Kapil from MetLife will be joining the roundtable in NYC - it's going to be a fascinating discussion. , , ,…

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  5. 10. sij

    Delighted that Shefali Shah from JPMorgan will be joining the roundtable in NYC on 21 Jan

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  6. 8. sij

    Look forward hearing from , VP, Global Head of AI Advisory - Business Services for Capgemini at the upcoming HFS roundtable in NYC on Jan 21. This session will be moderated by with from HFS Research and will feature…

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  7. 13. pro 2019.

    Jesse Lewis, Design Director, Lloyd's Banking Group... Delivering a cameo keynote at our HFS CX roundtable (room switch) awesome story!!!

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  8. 13. pro 2019.

    The roundtable is in full swing right now! , CEO & Chief Analyst, HFS Research presenting on the "OneOffice Experience" and the importance of CX in the hyperconnected economy.

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  9. 6. pro 2019.

    It was great to have a room of thought leaders participate in the HFS Research "Straight to Digital NYC roundtable." Thanks to everyone who took part. Would love for your comments / key takeaways... Steve

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  10. 21. stu 2019.
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  11. 21. stu 2019.
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  12. 21. stu 2019.

    That's the 6.51am train from North Sheen to Waterloo train cancelled for the third time this week. Not a good customer journey. Come on...what are you going to do about IT. Sort out the

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  13. 21. stu 2019.

    sort it out! 3rd time you cancelled my 6.51 train from North Sheen to Waterloo and also twice delayed this week as well.......

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  14. 13. stu 2019.

    Does this remind you of anything ? (The beautiful crystal light at The Dorchester Hotel London - the venue for our HFS Think Tank today...

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  15. 4. stu 2019.

    Delighted to welcome back Ben Rayner from Citi to the upcoming HFS roundtable on "Elevating CX with integrated automation." The session will be chaired by , co-hosted by Ritesh Idnani, President of Tech Mahindra and will feature HFS CX Analyst,…

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  16. 2. stu 2019.
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  17. 1. stu 2019.

    Delighted to have Ian Hexter from HSBC join us again for the upcoming HFS roundtable in London on 13 December. This event is for CX leaders, those designing and automating journeys for internal and external stakeholders (therefore essential for GBS and a…

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  18. 18. lis 2019.

    Great to reconnect with Netsai “aMoyo” Mangwende CA(Z) and meet at the dinner!

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  19. 16. lis 2019.

    Another successful roundtable. Thanks to Carole Murphy, and Capgemini for supporting!

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  20. 16. lis 2019.

    Delighted to host a room full of CFOs and Finance Operations leaders at our latest HFS roundtable in Stockholm. Chaired by and featuring Carole Murphy and from Capgemini. Topic is Empowering the finance function as the orchestrat…

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