Star Tribune Support

Hi Tanya, I'm sorry to hear about this. Can you DM me your contact information (both a phone number and your address)? I'd like to pass this onto our delivery team. -Jon

Morning Emily, Thanks for the tweet! Can you DM me your contact information (both a phone number and your address)? It'd be my pleasure to pass this onto our delivery team. -Jon

Hi Diane, Can you DM me your contact information (full name and phone number associated with your subscription)? Our delivery team would like to connect further with you directly. -Jon

Hi Tom, I'd just like to connect with you again about the green welcome screens. We released an update that resolves this morning. Please, let me know if you have any further questions. -Jon

Hi Ian! We're glad to hear that you're liking the new app! Jon

(2) To get into the app, please change your text size to a smaller size within your phone's settings. Then go through the welcome screens of the app. After getting through the welcome screens, please revert your phone to original settings. -Jon

(1/2)Hi Tom, Looks like your "Larget Text Size" set by your phone's settings is pushing the prompt to proceed below the screen.

Hi Tom. I'm sorry to hear that our new and rebuilt app isn't working for you. This is something that we take seriously. Please DM me your device info (the type of device and OS) and what issue you're experiencing. I'd love to look into this. -Jon

Hi Frani, Can you DM me the contact information associated with your subscription (phone number and full name)? I'd like to connect further with your delivery experience. -Jon

Hi Connie, I'm sorry to see this. Can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon

Hi Mike, Can you DM me the contact information associated with your subscription (phone number and full name)? I'd like to lift this up to our delivery team. -Jon

Hi Mike! How can I be of assistance to you today? -Jon

Hi there! I'm so sorry to see this. Can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon

Hi Jamie! I'd love to help you out with this can you DM some of your account info? Both the phone number associated with your account and full name of account holder? -Jon

Hi Mark, I'm sorry to see this. Can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our subscription team. -Jon

Hi Doug, Did you experience a missed delivery yesterday? If so, can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon

Hi JD, Did you experience a missed delivery yesterday? If so, can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon

Hi Dennis, Did you experience a missed delivery yesterday? If so, can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon

Hi Nate, Did you experience a missed delivery yesterday? If so, can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon

Hi Steve, Sorry to hear about your missed delivery! Can you DM me your contact information (address and phone number associated with your subscription)? I'd like to lift this up to our delivery team. -Jon