I have been thinking about the paradigm of "commands" in programming, and whether softer/more 'polite' language could improve the machine UI
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I never had an issue with commands and errors. I would probably find it more frustrating if the computer were "polite"
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Aha yes. And you are a programmer?
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I'm a finance prof. But I write code for research. Sometimes I'd like an empowering error message like "There's probably a way to do that."
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That'd be great!
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But saying you had no problem with commands personally doesn't mean that this wouldn't be worthwhile for someone else
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Of course not! In fact many of my students have a fear of being told they are mistaken that I can scarcely understand.
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As for "commands" though, there's no way around it - the computer really has no choice but to comply with the requests it understands. No?
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Personally no, it would feel like one of those frustrating automated phone systems, "sorry, I didn't quite catch that..."
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It's nice that a computer doesn't judge you or care either way if you make an error. Personally, I don't want it to pretend to care.
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Yeah, me neither. I don't think I'm quite proposing "a computer that pretends to care" as much as "a language where you can be polite"
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having a way to be polite to the computer vs having the computer be polite to you is such an interesting distinction to think about!
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Maybe, but that’s not enough. I want more context: http://elm-lang.org/blog/compiler-errors-for-humans …
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And I want to know that errors are OK and part of the process. Debugging should be encouraged as a tool for thought.
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I really detest error messages blaming the user when it was the software's fault. For example PS3 crashes, upon reboot it admonishes user.
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I feel as though I am reading something I wrote in elementary school pre-Macintosh on programming. Amiga had endearing error messages. ^_^pic.twitter.com/Kl3XZS4O6b
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challenge as many responses suggest is making responses appropriate to the user, this is hard in several dimensions :) but a worthy goal.
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It's bc programmers, w historically bad UX exp, are left to write them, and they are (wrongly) deemed Minor in the grand scheme of things
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