They are generally pretty good about responding, but it just depends on if the issue is widespread and how inundated they are with messages about an issue. I have never personally had a problem getting them to answer, but I do know individuals who have.
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Ryan is really good YouTuber does really good work and I like his videos and he is a really nice friend to have
End of conversation
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I know right? It’s an absolutely joke they need to sort this out!
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I love his channel