Sahra Santosha

@sssantosha

Lover of startups, well crafted customer support, and bahn mi.

San Francisco, CA
Joined March 2012

Tweets

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  1. 8 Apr 2016

    Check out Support Weekly from for the week's best reads on customer support:

  2. 1 Oct 2015

    I just applied to speak at the Lesbians Who Tech Summit in San Francisco February 25th

  3. Retweeted
    26 Jun 2015

    Somehow the connection between assisting in labor/birth and providing customer support is making so much sense.

  4. Retweeted
    26 Jun 2015
    Replying to

    even I feel calmer just listening and learning and I'm not having a baby!

  5. Retweeted
    26 Jun 2015

    Learn from the less attractive parts of progress and growth, so you're ready for the next time.

  6. Retweeted
    26 Jun 2015

    This is not your baby, not your birth. You are creating an experience for someone else

  7. Retweeted
    26 Jun 2015

    You missed a preso by a Badass Doula at - she rocked it! "Not my baby. No my birth."

  8. Retweeted
    26 Jun 2015

    "It's going to be hard. It's also going to be worth it."

  9. Retweeted
    26 Jun 2015

    "Care, but let go"….easier said than done when you're like this

  10. Retweeted
    26 Jun 2015

    Learning more than I was expecting at , about support and, surprisingly, childbirth.

  11. Retweeted
    26 Jun 2015

    Keep your regular rituals, even when you’re scaling your team. Maintain predictability and regularity. -

  12. Retweeted
    26 Jun 2015

    using experience as a doula to talk about keeping perspective in support work. Outstanding.

  13. Retweeted
    26 Jun 2015

    I legit don't know how to let go. This is something I gotta work on

  14. 30 Jun 2015
  15. Retweeted
    26 Jun 2015

    "As long as everyone is breathing we will be ok" from doula to tech support

  16. Retweeted
    26 Jun 2015

    Gentle reminder from to attendees. From doula life to startup life, it's true.

  17. Retweeted
    26 Jun 2015

    “Understand the difference between real and perceived urgency”

  18. 30 Jun 2015
  19. 30 Jun 2015
  20. 6 Apr 2013

    Sodium citrate is pure magic.

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