How do you make an (online) community space which doesn't have a benevolent dictator but is resistant to being flooded by trolls? Friction on entry is the obvious thing, but that has big downsides.
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We can only hope. Though - different spaces will need different solutions.
Agreed! Balanced between that and not reinventing the wheel every time. Making systems is very hard, be nice to be able to tweak an off-the-shelf idea. I have a suspicion that current new solutions rely too heavily on tech and not enough on social understandings.
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Tech vs social: I think this is easy to say but a bit disingenuous - really to do social tech products successfully you need to understand both. I think people underestimate how much the environment can affect how people behave.
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I think we are mostly agreeing: you do need both for successful tech products, of which there are not that many imo. The article you link to seems like a tech-heavy solution, with too little social and... I agree people underestimate the environment, to me environment = social?
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