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  1. Mar 16
    Replying to

    We’re working as fast we can to get this issue fixed. Really sorry for the experience. Head to .

  2. Mar 14

    Let's have a closer look at your support request. Just DM us your email address. Thanks.

  3. Mar 10

    Hey we can take a look at this. Could you send us a DM with your email address?

  4. Feb 18

    Hi Skot, sorry for the confusion! Please get in touch with a team member at . They'll sort it out.

  5. Feb 6
    Replying to

    This Support Center article will walk you through how to do this:

  6. Feb 1

    We can take a look at this. Could you send us a DM with your email address?

  7. Jan 24
    Replying to

    Happy to help advise. Best wishes!

  8. Jan 24
    Replying to

    If you're unable to resolve the issue directly with the seller, you'll want to contact your bank to dispute the charge.

  9. Jan 24
    Replying to

    If your email or phone number was collected during the original sale, you'd get a receipt automatically when a refund is issued.

  10. Jan 23
    Replying to

    Those are both very popular requests! If anything changes, we'll be sure to announce it.

  11. Jan 21
    Replying to

    Was the card declined? Can you DM us your email address?

  12. Jan 21
    Replying to

    As long as they carry the brand of one of our card partners (Visa, Discover, MasterCard, or Amex).

  13. Jan 18
    Replying to

    We can help connect you with the support team. Could you send us a DM with your email address?

  14. Jan 14

    If you're using our Online Store, we currently offer four. Hope that helps clarify.

  15. Jan 14

    Not sure we know what you mean. Can you provide a little more information on what you're looking for?

  16. Jan 11
    Replying to

    We can take a look at this. Could you send us your email address in a DM?

  17. Jan 11

    Alrighty. If you change your mind and have questions in the future - you know where to find us. Best wishes!

  18. Jan 11

    Sorry to hear. How long has it been?

  19. Jan 7
    Replying to

    While we can't speak to account specifics over Twitter, feel free to reach out here: .

  20. Jan 6
    Replying to

    We will always be here to help Brendan! 😀

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