Current mistake: giving Adobe money _twice_.
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Replying to @slightlylate
"Lawlz; you tried to upgrade an Adobe product you bought in one way to a version purchased more than a year later & a different way"
3 replies 0 retweets 1 like -
Replying to @slightlylate
"Paul" from the online support chat say "our server is down at the moment...do not have any tools to support" (you). /cc
@adobe2 replies 0 retweets 1 like -
Replying to @slightlylate
Hi Alex, yes we are currently having a issue with our database. How can we help you? Can you provide details? ^SV
1 reply 0 retweets 0 likes -
Replying to @AdobeCare
trying to upgrade lightroom 4.4 bought from mac appstore to 6 bought from your site; serial # issue (none from app store install)
1 reply 0 retweets 0 likes -
Replying to @slightlylate
Hi Alex, you may need to contact our sales department for the purchase upgrade if you don't have the serial 1-800-585-0774^SV
1 reply 0 retweets 0 likes -
Replying to @AdobeCare
: serial
#s were apparently not issued for mac appstore installs. Will try support again when it's back up :-/1 reply 0 retweets 0 likes -
Replying to @slightlylate
: this has turned into a multi-week cavalcade of
#fail. Can someone who can do something about licensing look at case 0219416219 ?1 reply 0 retweets 0 likes -
Replying to @slightlylate
Please share by private message the version of Light room for which you need the serial number. ^RBhttps://twitter.com/messages/compose?recipient_id=111054522 …
1 reply 0 retweets 0 likes
For those involuntarily following, @AdobeCare resolved the issue. Hooray! Lightroom 6 is pretty great = )
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Replying to @slightlylate
Glad to hear it's resolved. Please feel free to tweet us back if you have any other trouble. Regards ^AJ
0 replies 0 retweets 1 likeThanks. Twitter will use this to make your timeline better. UndoUndo
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