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slightlylate's profile
Alex Russell
Alex Russell
Alex Russell
@slightlylate

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Alex Russell

@slightlylate

Chrome Project 🐡 & Web Standards TL; Blink API OWNER Named PWAs w/ @phae; probably making her ☕ DMs open. Tweets my own; press@google.com for official comms.

San Francisco, The Internet
infrequently.org
Joined December 2010

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    1. Alex Russell‏ @slightlylate 7 Aug 2016
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      Current mistake: giving Adobe money _twice_.

      1 reply 0 retweets 4 likes
    2. Alex Russell‏ @slightlylate 7 Aug 2016
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      Replying to @slightlylate

      "Lawlz; you tried to upgrade an Adobe product you bought in one way to a version purchased more than a year later & a different way"

      3 replies 0 retweets 1 like
    3. Alex Russell‏ @slightlylate 7 Aug 2016
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      Replying to @slightlylate

      "Paul" from the online support chat say "our server is down at the moment...do not have any tools to support" (you). /cc @adobe

      2 replies 0 retweets 1 like
    4. Adobe Care‏Verified account @AdobeCare 7 Aug 2016
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      Replying to @slightlylate

      Hi Alex, yes we are currently having a issue with our database. How can we help you? Can you provide details? ^SV

      1 reply 0 retweets 0 likes
    5. Alex Russell‏ @slightlylate 7 Aug 2016
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      Replying to @AdobeCare

      trying to upgrade lightroom 4.4 bought from mac appstore to 6 bought from your site; serial # issue (none from app store install)

      1 reply 0 retweets 0 likes
    6. Adobe Care‏Verified account @AdobeCare 7 Aug 2016
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      Replying to @slightlylate

      Hi Alex, you may need to contact our sales department for the purchase upgrade if you don't have the serial 1-800-585-0774^SV

      1 reply 0 retweets 0 likes
    7. Alex Russell‏ @slightlylate 7 Aug 2016
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      Replying to @AdobeCare

      : serial #s were apparently not issued for mac appstore installs. Will try support again when it's back up :-/

      1 reply 0 retweets 0 likes
      Alex Russell‏ @slightlylate 24 Aug 2016
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      : this has turned into a multi-week cavalcade of #fail. Can someone who can do something about licensing look at case 0219416219 ?

      11:47 PM - 24 Aug 2016
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Adobe Care‏Verified account @AdobeCare 25 Aug 2016
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          Replying to @slightlylate

          Please share by private message the version of Light room for which you need the serial number. ^RBhttps://twitter.com/messages/compose?recipient_id=111054522 …

          1 reply 0 retweets 0 likes
        3. Alex Russell‏ @slightlylate 25 Aug 2016
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          Replying to @AdobeCare

          For those involuntarily following, @AdobeCare resolved the issue. Hooray! Lightroom 6 is pretty great = )

          1 reply 0 retweets 1 like
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