Wow, 30min hold time on @British_Airways silver phone #. Now I recall why I stopped flying BA.
@British_Airways: fixed now. Your folks are helpful when you can finally get to them, but it takes a long time.
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@slightlylate We're in the process of hiring more staff, Alex. We hope you'll see a difference soon. ^AshleighThanks. Twitter will use this to make your timeline better. UndoUndo
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